Service & Support
We have a professional sales team,can privede u a quick and professional reply.
Exclusive engineer support at any time, so we can design within 24 hours.
2 year warranty for whole machines, providing all parts free of charge.
Low charge for continue maintenance when warranty is expired.
we can produce the largest tonnage crane,just give us your demand. We can provide free training to end-users, don't worry about the installation.
We dispatch service engineer to site for preventative maintenance visit including normal inspection and testing, free for warranty period.
Check status of limit switch, horn, buffer
Inspect the rope for any signs of excessive wear such as kinking, crushing, cutting, bird-caging, corrosion, reducing diameter or any other unusual wear.
Check the rope for proper reeving , lubrication, and end connections
Visually inspect the load block and hook for excessive wear such as pending, twisting, cracks, grooves, or increased throat opening
Inspection external parts of the hoist, trolley frameworks, catwalks, handrails etc., for broken parts ,mis-alignments, broken welds, excessive wear, or any unusual conditions
Inspect the sheaves, drums, wheels, and bearings
Check entire unit for smoothness of operations and proper pendant identifications
Open control boxes and check all contactors, relays, timers, etc., for proper operation, loose/broken connections, pitting
Inspect external motors, couplings and wiring for wear and deterioration. Check motor stators and windings for proper operations and wear
Check load brakes for excessive drift, unsafe lowing speed, out of adjustment, functional operation, improper lubricant used, lubricant condition, oil level
Inspect all equipment oil/lubricate levels and report any excessive leakage
Visually inspect all supports runways for general condition and properly installed safety equipment such as end stops, rail bolts/clips, anti-collision devices, etc Inspect main power supply system for collector shoe conditions, festoon conditions, etc., for signs of arcing or wear
Crane Parts Service
Genuine parts help you keep your equipment running.
As part of the Hy-crane global family, Hy-crane Cranes is committed to keeping your crane in service wherever you're working.
Many Hy-crane Cranes parts are interchangeable, so in most cases the part you need is ready and waiting.
Hy-crane is committed to providing the uptime you demand with parts and service support available 24/7 — if necessary, we'll ship parts direct from our factory to support your machine.